Job Title: Quality Assurance Team Lead (Registered Nurse)
Employment Type: Full-Time
Salary: KES 120,000 per month

Job Overview

Our client is seeking an experienced, qualified, and proactive Healthcare Quality Assurance Manager (Nurse in Charge) to lead the nursing team and oversee clinical quality assurance, documentation, and compliance with established healthcare standards.

The successful candidate will be responsible for supervising nursing staff, conducting clinical audits, monitoring the quality of patient care, and implementing quality improvement initiatives. The ideal candidate should have at least 7 years of nursing experience, with a strong background in clinical supervision, team leadership, and quality assurance. The role requires a confident leader who can guide clinical teams, identify performance gaps, and ensure high standards of patient safety, documentation, and service delivery.

Key Responsibilities

• Lead, supervise, and coordinate the nursing team to ensure effective service delivery and adherence to clinical standards.
• Review and audit nursing notes, clinical records, physician orders, medication profiles, and patient care plans for accuracy and completeness.
• Ensure nursing documentation is completed correctly and submitted within the required timelines.
• Monitor compliance with clinical protocols, patient care plans, medication procedures, and organizational policies.
• Identify clinical documentation gaps, quality deficiencies, and recurring issues, and implement appropriate corrective measures.
• Coordinate communication between nurses, physicians, caregivers, and other healthcare professionals to ensure continuity of care.
• Monitor the quality of patient care and ensure that clinical concerns are appropriately escalated and resolved.
• Provide guidance, mentorship, and ongoing training to nursing staff to improve clinical competence and performance.
• Develop and implement quality assurance procedures, clinical audit processes, and continuous improvement initiatives.
• Track quality assurance indicators, documentation compliance, and staff performance against established standards.
• Prepare and submit weekly quality assurance reports highlighting audits completed, identified deficiencies, emerging trends, and recommended interventions.
• Participate in departmental meetings and provide updates on clinical quality, team performance, and improvement initiatives.
• Support internal and external clinical audits and ensure compliance with applicable healthcare regulations and professional standards.
• Maintain accurate and confidential clinical records and quality assurance documentation.
• Perform other related duties as assigned by management.

Requirements & Qualifications

• Bachelor's Degree in Nursing or an equivalent recognized nursing qualification.
• Must be a Registered Nurse with a valid practising licence and in good standing with the relevant regulatory body.
• At least 7 years of professional nursing experience.
• Proven experience in a Nurse-in-Charge, Senior Nurse, Nursing Supervisor, Clinical Team Leader, or similar leadership role.
• Demonstrated experience managing, supervising, and developing a team of nurses or other clinical staff.
• Experience in clinical quality assurance, nursing documentation audits, and compliance monitoring.
• Strong understanding of patient safety, clinical documentation, care planning, and quality improvement processes.
• Experience identifying clinical deficiencies and implementing corrective and preventive measures.
• Proficiency in electronic medical records or clinical documentation systems is an added advantage.
• Excellent organizational, reporting, and problem-solving skills.
• Ability to work independently, exercise sound clinical judgment, and manage competing priorities effectively.

Key Competencies

• Clinical leadership and team management.
• Quality assurance, auditing, and compliance monitoring.
• Strong clinical judgment and decision-making.
• Staff mentorship, coaching, and performance management.
• Excellent written and verbal communication.
• Analytical thinking and attention to detail.
• Patient safety and continuous quality improvement.
• Accountability, integrity, and professional ethics.
• Effective planning, organization, and time management.
• Ability to identify operational challenges and implement practical solutions.

Application Process

Interested candidates should submit their updated CV via our Career Page.

Only shortlisted candidates will be contacted.