Sales Representative (Field)
Job Description:
Job Title: Field Sales Representative – Interiors & Furniture
Location: Nairobi, Kenya
Employment Type: Full-Time
Gross Salary: KES 40,000
Job Overview
Our client is seeking to hire a customer-focused and results-driven Sales Representative to generate new business, manage client relationships, prepare quotations, and coordinate customer orders from initial inquiry through production and delivery.
The ideal candidate should have strong sales and communication skills, be comfortable working with customers and production teams, and preferably have experience in interiors, furniture, construction, fabrication, or a related industry.
Key Responsibilities
- Identify and pursue new business opportunities and generate leads.
- Promote interior fit-outs, custom furniture, cabinetry, office partitions, wardrobes, interior finishes, and related products.
- Build and maintain strong relationships with existing and prospective clients.
- Conduct sales visits, presentations, product demonstrations, and site visits where required.
- Prepare quotations and estimates in line with approved pricing structures.
- Follow up on leads, quotations, customer orders, payments, and deliveries.
- Coordinate customer requirements and specifications with the production team.
- Monitor order progress, production timelines, and delivery schedules.
- Communicate any delays or operational challenges to customers and management.
- Handle customer inquiries and complaints professionally and ensure timely resolution.
- Maintain accurate records of customers, quotations, orders, sales, and payments.
- Participate in exhibitions, networking activities, and other approved marketing initiatives.
- Monitor competitor activity, market trends, and potential business opportunities.
- Prepare regular sales, pipeline, customer feedback, and market reports.
- Work closely with Finance, Operations, Production, Installation, and Showroom teams to ensure smooth order execution.
- Achieve assigned sales targets and business development objectives.
- Comply with company policies, approved pricing guidelines, and ethical business practices.
Required Qualifications & Experience
Diploma or Certificate in Sales, Marketing, Business
Administration, Interior Design, or a related field.- Previous sales experience in interiors, furniture, construction, fabrication, or related industries is an added advantage.
- Strong customer relationship management and business development skills.
- Experience preparing quotations and coordinating customer orders.
Strong communication, negotiation, and presentation skills.
- Basic understanding of production and order fulfilment processes.
- Computer literacy and proficiency in basic office applications.
- Ability to work independently, meet sales targets, and work effectively under pressure.
Willingness to conduct customer and site visits as required.
Core Competencies
Sales and business development
Customer relationship management
Communication and negotiation
Quotation and order management
Production and delivery coordination
Problem-solving and follow-through
Market awareness
Professionalism and integrity
Target-oriented and results-driven approach