About the Company

Our client is a premium hospitality establishment committed to delivering exceptional guest experiences through outstanding service, quality accommodation, and a welcoming environment. The hotel prides itself on professionalism, operational excellence, and creating memorable experiences for every guest.

Job Summary

The Hotel Cashier is responsible for accurately processing guest payments, issuing receipts, maintaining cash balances, and supporting the hotel's daily financial operations. The role requires excellent customer service, attention to detail, and integrity in handling financial transactions.

Key Responsibilities

• Receive and process guest payments through cash, card, and mobile payment platforms.

• Issue receipts and maintain accurate transaction records.

• Balance the cash drawer and prepare daily cash reconciliation reports.

• Ensure all guest bills are accurate before processing payments.

• Handle refunds, discounts, and payment adjustments in accordance with hotel policies.

• Support the Front Office with guest inquiries related to billing and payments.

• Maintain confidentiality and security of cash and financial information.

• Report any discrepancies or suspicious transactions promptly.

• Work closely with the Finance and Front Office teams to ensure smooth daily operations.

Qualifications & Experience

• Diploma or Certificate in Accounting, Business Administration, Hospitality Management, or a related field.

• At least 2 years' experience as a cashier, preferably in a hotel or hospitality environment.

• Experience using Point of Sale (POS) systems and basic accounting software.

• Good numerical skills with strong attention to detail.

• Excellent customer service and communication skills.

• High level of integrity, honesty, and accountability.

• Ability to work flexible shifts, including weekends and public holidays.