About the Company

Our client is a well-established hospitality business committed to delivering exceptional guest experiences through quality service, excellent food and beverages, and a welcoming atmosphere. The organization values professionalism, teamwork, and customer satisfaction.

Job Summary

The Barman is responsible for preparing and serving alcoholic and non-alcoholic beverages while delivering exceptional customer service. The role involves maintaining a clean and organized bar, ensuring compliance with health and safety standards, and creating a welcoming experience for guests.

Key Responsibilities

• Prepare and serve beverages according to established recipes and customer preferences.

• Welcome guests and provide friendly, professional service at all times.

• Maintain cleanliness and organization of the bar area and equipment.

• Monitor stock levels and report replenishment needs to the supervisor.

• Process customer orders accurately using the Point of Sale (POS) system.

• Ensure responsible service of alcoholic beverages in line with company policies.

• Handle guest inquiries and resolve minor complaints professionally.

• Follow food safety, hygiene, and health & safety regulations.

• Support the Food & Beverage team to ensure efficient service during peak periods.

Qualifications & Experience

• Certificate or Diploma in Food & Beverage Service, Hospitality Management, or a related field.

• Minimum of 2 years' experience as a Barman in a hotel, restaurant, or bar.

• Knowledge of cocktail preparation, beverages, and bar operations.

• Experience using POS systems is an added advantage.

• Excellent customer service and communication skills.

• Well-groomed, reliable, and able to work under pressure.

• Flexibility to work shifts, weekends, and public holidays.