About the Company

Our client is a leading technology solutions provider delivering innovative software and digital transformation services to organizations across multiple industries. With a strong focus on innovation, operational excellence, and customer success, the company continues to expand its footprint across regional and international markets. The organization is committed to fostering a high-performance culture that empowers employees, encourages collaboration, and supports continuous professional growth.

Job Summary

We are seeking a proactive and detail-oriented Human Resources Officer to support the execution of key HR functions across the employee lifecycle. The successful candidate will be responsible for talent acquisition, employee relations, HR administration, performance management support, policy implementation, employee engagement initiatives, and maintaining HR records and compliance.

The ideal candidate is an organized HR professional with strong interpersonal skills, a solid understanding of employment legislation, and the ability to build effective relationships across all levels of the organization. This role offers an opportunity to contribute to a dynamic and fast-paced environment while supporting the growth and development of employees and the business.

Key Responsibilities

• Support end-to-end recruitment processes including sourcing, screening, interview coordination, onboarding, and induction

• Maintain and update employee records, HR databases, and personnel files

• Administer employee onboarding and offboarding processes

• Assist in implementing HR policies, procedures, and best practices across the organization

• Support employee relations activities and provide first-level guidance on HR matters

• Coordinate employee engagement, wellness, and culture-building initiatives

• Assist with performance management processes, including goal setting, reviews, and development planning

• Monitor employee attendance, leave administration, and related HR documentation

• Prepare HR reports, employee data summaries, and workforce analytics for management review

• Ensure compliance with employment laws, company policies, and regulatory requirements

• Support learning and development initiatives, training coordination, and employee capability-building programs

• Assist in disciplinary processes, grievance handling, and employee investigations where required

• Coordinate employee benefits administration and support employee inquiries

• Work closely with department managers to support workforce planning and organizational development initiatives

• Promote a positive employee experience and contribute to a high-performance workplace culture

• Perform any other HR-related duties as assigned by management

Qualifications & Requirements

• Bachelor's Degree in Human Resource Management, Business Administration, Psychology, Industrial Relations, or a related field

• Higher National Diploma (HND) or professional HR certification (CHRP-K, IHRM, CIPD, or equivalent) is an added advantage

• Minimum 3 years' experience in a Human Resources Generalist, HR Officer, Talent Acquisition, or related HR role

• Demonstrated experience supporting recruitment, employee relations, and HR administration functions

• Good understanding of Kenyan labour laws and HR best practices

• Experience working within a corporate, technology, financial services, or professional services environment is preferred

• Strong organizational, documentation, and administrative skills

• Excellent interpersonal and stakeholder management abilities

• Strong report writing, analytical, and problem-solving skills

• Proficiency in Microsoft Office applications and HR Information Systems (HRIS)

• Ability to handle confidential information with professionalism and discretion

Key Competencies

• Talent Acquisition and Recruitment

• Employee Relations and Conflict Resolution

• HR Administration and Records Management

• Knowledge of Employment Law and Compliance

• Performance Management Support

• Employee Engagement and Culture Development

• Stakeholder Management and Communication

• Planning, Organization, and Attention to Detail

• Confidentiality and Professional Integrity

• Problem-Solving and Decision-Making

• Data Management and HR Reporting

• Training and Development Coordination

• Adaptability and Continuous Learning

• Teamwork and Collaboration

• Customer-Service Orientation and Employee Support